Shipping Policy

Shipping Policy

Thank you for supporting our small business! We currently ship within New Zealand only using NZ Post.

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Shipping Rates & Delivery

• Standard Shipping (Tracked) – $7 NZD
  Estimated delivery: 2–5 business days

• Rural Shipping (Tracked) – $13 NZD
  Estimated delivery: 3–7 business days

You will receive an email with your tracking number once your order has been shipped. Please allow 1–3 business days for us to process and dispatch your order.

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Important Notes

• We do not ship internationally at this time.

• Delivery times may vary during peak periods, holidays, or due to unforeseen delays with NZ Post.

• If your parcel hasn’t arrived within 7 business days of dispatch, please contact us at rubyfoxstudioworks@gmail.com​​

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Tracking Your Parcel

Track your order at: https://www.nzpost.co.nz/tools/tracking